Intelligent Transportation Systems Practice
Transportation is vital to the social and economic health of our communities. Population growth trends and more mobile lifestyles are putting further pressures on our transportation systems, demanding the examination and consideration of more innovative ways to manage the movement of people and goods. Inefficient movement of people and goods leads to a reduction in productivity, wasting of energy, increased emissions into our environment, compromised commuter safety, and a reduction in the quality of life for our communities and citizens. Intelligent Transportation Systems (ITS) are a broad range of diverse technologies applied to transportation infrastructure to make systems safer, more efficient, more reliable, and more environmentally friendly.

The benefits of ITS are realized across all sectors of our society, and include:

• Improved public safety as a result of reduced stop-and-go traffic conditions, real-time provision of information on traffic conditions, and improved incident notification and the corresponding ability for response.
• Reduced congestion as a result of more effective and efficient management of the overall transportation network (i.e. modes of travel, highway and road networks).
• Real-time information on travel conditions which will allow travellers to make informed choices with regard to their travel mode, route, and timing.
• Improved operation of transportation infrastructure and services.
• Improved transportation safety compliance for commercial vehicles and the efficient enforcement of regulations.
• A reduction in environmental pollution and energy consumption associated with congestion.
• Improved productivity of our economy as a result of more efficient movement of people and goods.
• The innovative application of technology translates into lower costs to governments, industry, and society; improved services; and a healthy, sustainable environment, ultimately benefiting the communities where we live.

Our Intelligent Transportation Systems Practice is focused on providing our clients with knowledge, skills, and experience required to successfully plan for, solicit, negotiate, and deliver successful ITS projects. RGS Consulting has been successfully involved in defining and leading the following ITS initiatives for our clients:

• Regional advanced traveler information systems
• Priority demand systems for public transit services
• Smart card systems
• Smart bus architectures
• Digital radio systems
• Automated passenger counting systems
• Automated vehicle locator systems
• Traffic signal priority systems

Further details on our Intelligent Transportation Systems practice are available upon request. Please contact our Intelligent Transportation Systems Practice Manager to learn more.

Business Process Services Practice
Our Business Process practice is focused on providing clients with the knowledge, skills, and experience required to successfully compete in today’s global environment. Today’s business pressures require that organizations develop and maintain a horizontal, customer-focused, value-centred, and results-oriented approach in everything they do. This approach is essential for ensuring alignment between orgainzational vision and strategy with the organizational capabilities required to successfully deliver on customer expectations. It is imperative that strategy is understood across the organization and that the knowledge needed for the organization to survive and thrive is embodied in its business processes.

Increased profits and/or returns can be achieved through quality, time, and cost improvements resulting from process redesign initiatives. Today’s competitive environment dictates that organizations must focus on providing superior customer value. Efficient and effective business processes are critical for maintaining or improving the organization’s competitive position, providing an organization with the ability to adapt to changes in its customers’ needs as well as to shifting demands in its environment. If key business processes are poorly structured and misunderstood, the ability to simultaneously meet customer-focused, time-based, and low-cost competitive demands will be compromised, thus hampering an organization’s ability to deliver superior customer value.

Lack of understanding and poorly structured processes typically result from a history of neglect, rather than poor initial design. As organizations grow and their business pressures and operating environment adapt, their business processes typically do not adapt to efficiently and effectively deliver customer-centric value. To address these situations, RGS Consulting can help your organization to:

• Identify and assess the business process-related impacts of new practices and technologies.
• Document, communicate, and develop a shared understanding of current and future business processes.
• Identify and address organizational capability gaps required to establish new business processes.
• Develop documentation and support materials to achieve efficient and effective business process.
• Develop and align corporate vision and strategy with core business processes.
• Identify and document customers and stakeholders, their values, and classifications
• Develop process-focused performance criteria and measurement practices.
• Establish process architecture, define key inter-relationships, and review key functions in your organization.
• Develop a business process management focus within your organization to effectively steward the long-term focus on business process excellence.

RGS Consulting has successfully applied our business process approach to initiatives such as:

• Pilot project justifications for further capital investment
• Enterprise technology implementations affecting core business practices and/or providing process improvement re-design opportunities
• Consolidation of disparate operations
• Multi-stakeholder/multi-partner technology environments
• Strategic operations reviews
• Technology-enabled operating environments
• Regulatory compliance and IT governance projects
• Operational assessment and improvement projects

Whether your organization is just getting started with establishing a business process approach or has previously applied business process concepts, RGS Consulting can help. Our Business Process practice can provide your organization with services related to either business process improvement & re-design or business process management initiatives. Further details on our Business Process practice are available upon request. Please contact our Business Process Practice Manager to learn more.

Procurement Management Practice
Our Procurement Management practice is focused on providing clients with the knowledge, skills, and experience required to successfully plan for, solicit, negotiate, and deliver successful technology projects. With a proven record of successful technology implementation projects from idea development through to operational handover, RGS Consulting can provide your organization with the following services:

• Procurement strategy/approach development
• Organizational readiness assessment
• Requests for Interest (RFI) and Requests for Proposal (RFP) development
• Bid evaluation
• Contract negotiation
• Business case design and analysis
• Risk management assessment
• Project management of implementation/deployment services

Further details on our Procurement Management practice are available upon request. Please contact our Procurement Management Practice Manager to learn more.

Information Technology Consulting Practice
Our Technology Consulting practice is focused on providing clients with the knowledge, skills, and experience required to successfully plan for, solicit, negotiate, and deliver successful technology projects. With a proven record of successful technology implementation projects from idea development through to operational handover, RGS Consulting can provide your organization with the following services:

• Strategic planning
• Project planning and management
• Telecommunications planning and analysis
• Network security planning and implementation

Further details on our Information Technology Consulting practice are available upon request. Please contact our Information Technology Consulting Practice Manager to learn more.

Web Portals Practice
Communities and organizations grow and prosper through communication and participation. RGS Consulting has extensive experience in the development, implementation, and governance of community and organization web portals, helping communities to connect through the innovative application of technology. We offer communities and organizations the benefits of our hands on experience and lessons learned from other web portal implementations. As a result, your project will benefit from shared knowledge, experience, and solutions, typically resulting in decreased development costs.

Specifically, our Web Portals practice focuses on:

• Community engagement
• Communications, branding, marketing, & public relations
• Content aggregation
• Governance
• Volunteer management

Further details on our Web Portals practice are available upon request. Please contact our Web Portals Practice Manager to learn more.